We ship 6 days a week and your order will be processed within 24 hours of the order being placed.

Most orders ship via USPS First Class which is typically 1-3 business days.

As soon as your order ships, you will automatically be sent an email with the tracking information.

YES! We ship to almost all countries!

International shipping time varies depending on destination address but typically is 3-4 weeks for most countries.

International recipients are  responsible for any taxes or duties fees for their country.

Once the order ships we can not be held responsible for any delays due to the shipping provider or customs. 

As soon as your order ships, you will automatically be sent an email with the tracking information. If you have shipping questions about your order you can contact your carrier directly for real time updates.

Typically your order will ship within 24 hours of it being placed. Orders are shipped out Monday-Saturday. In the rare event that something is out of stock, you will be contacted immediately upon placing the order.

Check your email! As soon as your order ships, you will be emailed tracking information immediately! If you don't see the email, check your spam folder because it is an automated email system. Worst case, if you accidently deleted it or something, login to your account & you should see all of your order details there.

All crystals listed on the store are 100% Authentic Swarovski Crystals & are Lead Free, ensuring they are completely safe as tooth gems!

All of our gold charms are 18k solid gold. Due to the gem being inside the mouth and exposed to saliva, you can ONLY use solid gold jewelry. Gold plated charms can cause metal toxicity and lead poisoning if used inside the mouth. Only the highest quality and safest tooth jewelry is sold here.

Yes! Upon checkout, you can select shipping or local pick up.

Once your order is placed, please email us with your ORDER # and let us know which location you'd like to schedule your pick up at, Anaheim or Temecula, CA

(Please note, all pickups must be scheduled in advance)

If your tracking shows that it was delivered and you did not receive the package, you MUST contact USPS first and see if the packaged was delayed or there was an issue or mistake on their end. We can not control USPS delays or mistakes and before contacting us, you need to contact USPS.